Hotel Management

Training and consulting center (TCC) of Georgian Institute of Public Affairs (GIPA) announces a call for the international standard certificate program in Hotel Management.


We offer a unique professional environment and program by experienced experts and lecturers.

The knowledge gained at the program will help you to start your own or develop an existing hotel business

Program Content

  1. Hotel business management and finances
  • Management of the hotel - as a business
  • Key Indicators of good management
  • Financial management of the hotel

  1. Fundamentals of Marketing and Branding 
  • Key principles of marketing and branding
  • Hotel vision development
  • Key marketing functions 
  • Hotel as brand and its management 


  1. Digital marketing 
  • Digital communication channels
  • Advertising 
  • Digital campaign results and reporting 


  1. Front Office Management  
  • Guest registration
  • Reservation and Check-out
  • Crisis communication at the hotel 


  1. Housekeeping 
  • Housekeeping department structure and functions 
  • Operational management of Housekeeping department 


  1. Human resource management  
  • Recruitment 
  • personnel management 
  • professional development 
  • personnel performance measurement 


  1. Sales and Revenue Management 
  • Sales strategy elaboration
  • Measuring Sales team effectiveness


  1. Procurement and Logistics 
  • Procurement department at the hotel 
  • Local and international procurement contracting
  • Logistics management 


  1. Food and Beverage Management 
  • Types of food and beverage services
  • Operational management of the restaurant 
  • Costing and pricing strategy 
  • Inventory management


  1. Event Management
  • Customer’s needs assessment 
  • Offering and pricing the event 
  • Event Operational management


  1. Final project - at the end of the program, listeners will work on a final, individual project.

Tamar Guledani - CEO Coredeal Hospitality

Nino Kuprashvili – Head of Marketing Department, “Zedazen”

Oksana Khodin – Head of Infrastructure Management and Quality Control Department, Bank of Georgia

Nino Bartaia – Head of Human Resources Management Department, Adjara Group (Holiday Inn Tbilisi, Rooms Hotel Group, Fabrika Hostel)

Ketevan Nadareishvili- Brand development head, Borjomi/Likani;

Giorgi Kurashvili - Front Office Manager at IHG - InterContinental Hotels Group

Elene Miroiani - Deputy F&B Director

Giorgi Kenchuashvili - Founder at "Maverik"

Duration of program: 5 months (excluding final project)

Training sessions will be held four times a week, from 19:00 to 22:00 on working days and from 10:00 to 17:00 on saturdays. 

Language of study: Georgian

Materials will be in Georgian and English languages. 

Program cost: 2400 GEL


Payment schedule


Payment is made in 2 installments:


I instalment - 1800 GEL (made after 1 week of study) 

II instalment - 600 GEL (made in second month of study) 


Discount System


The program includes individual discounts:

  • Graduates of GIPA - 10%
  • Family members studying on the same program at the same time - 10%

Corporate Discount:

In case of organization covering the personnel development costs, special discounts vary: 

  • two or three employees – 10%
  • four employees – 15%
  • five or more employees – 20%

*One person is eligible to receive one kind of discount per program. 



The installments should be made on the organizational account. Personal ID number and name of the program should be included in the payment order. 


Bank details:

  • TBC Bank JSC
  • Bank code (MFO): TBCB GE 22
  • Name of recipient – Georgian Institute of Public Affairs

Account number - GE84TB1100000110700419 / GEL

Upon successful completion of the program, the participants will be awarded with a Hotel Manager Certificate. Certificates are graded and vary according to the participant’s achievements. 


Prerequisite for getting the certificate:

  • Receiving a minimum, positive scores in each subject;
  • Preparation and presentation of the final, individual project.


Interested applicants should fill out the registration form.


Registration deadline: September 30, 2023.


Interview will be held with the selection committee after September 26. Selected candidates will be contacted via email or mobile. 


Criteria for selection:

  • Motivation
  • Communication skill

*Knowledge of English (level B2) is preferable.

Teona Sukhiashvili


Training and Consulting Center

Address: 2 Marie Brosset Street, Tbilisi, 0108


Mobile: +995 598 119 212