Operations Management and Logistics

The innovative Operations Management Program at GIPA is designed for operations and logistics managers, as well as business analysts from large and medium-sized organizations.

During the program, the participants get aware about the role of operations management in the context of a company’s strategic development to address the tactical challenges. They will acquire knowledge and skills related to the management of operations, assets, inventory, supply chains, quality, and risks, using ERP and other informational technologies.

The program includes a practical mini-project and a final summary project aimed at improving an organization’s operations.

Upon completion of the project, participants will be able to analyze, plan, improve, and oversee business operations, connect them to financial and managerial accounting tasks, as well as, use organizational resources efficiently and effectively to achieve improved business outcomes.

 Program Content:

 The Role of Operations Management in the Organization

• What is operations management
• The role of operations in production and service organizations
• The hierarchy of processes
• Operation manager - job description
• Directions and subordinates 

2. Operations Strategy

• The link between strategy and operations
• "Top-down" and "bottom-up" strategies
• The significance of operations strategy as a connecting strategic link for operational activities
• Evaluating operations strategy using resource-based operations strategy
• Efficiency and effectiveness indicators in operations strategy

3. Fundamentals of business

• Wholesome approach in management
• Business and its components
• Financial and managerial accounting
• Efficiency and effectiveness in business
• Cost-effectiveness assessment

4. Information Systems in Business

• Management and operational information systems and their application areas
• Defining business requirements for information systems
• The experience of using information systems in Georgia

5. Process Design

• Process analysis in organization
• Essence of process design
• The goals of process design
• Types of processes
• Finding ways to simplify processes
• Internal and external factors of process changes

6. Product Creation

• New product ideas
• Product creation
• Product launch
• Product changes

7. Inventory Management

• Efficiency and effectiveness in inventory management
• Streamlining the inventory management process
• Determining optimal inventory levels
• Inventory control
• Inventory management linkage with business processes
• Information systems for inventory management

8. Procurement Process Management

• Efficiency and effectiveness in procurement management
• Procurement planning
• The procurement process
• Contract management
• Partner relationship management (PRM)
• International procurement
• Procurement process linkage with business processes
• Information systems for procurement

9. Supply Chain Management 

• Types of supply chains – design, structure
• Coordinating supply chain with other business units
• Managing risks related to the supply chain
• Information systems for supply chain management

10. Asset Management

• Efficiency and effectiveness in asset management
• Managing the lifecycle of assets
• Asset accounting and reporting
• Connecting the asset management process with other business processes
• Information systems in asset management

11. Production Planning

• Efficiency and effectiveness in production planning
• Planning and managing capacity and resources
• Information systems for production planning

12. Quality Management

• Efficiency and effectiveness in quality management
• The essence of quality in operations management
• Quality management systems
• Information systems for quality management

13. Risk Management

• Efficiency and effectiveness in risk management
• Methodologies for managing risks in product production and service operations
• Process of risk management
• Information systems for risk management

14. Operations Management in Action

• Using standard office programs in operations management
• Data analysis and visualization
• Solving optimization problems using EXCEL
• Simulations

Duration of the course: 4 months. Lectures are held three times a week, on weekdays from 19:00 to 22:00 and on weekends from 10:00 to 17:00.

Teaching language: Georgian, the reading materials are mainly in English

Certificate:

Upon successful completion of the program, participants will be awarded with the Operations Management Certificate.

Certificates are graded and vary according to the participant’s achievements.

Prerequisites for receiving the certificate include: Receiving a minimum, positive grade in each module; Preparation and presentation of the final, individual project